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Easy Exchanges & Returns

We recognize this is a challenging time, and we remain deeply committed to the safety and welfare of our customers and associates.

Out of an abundance of caution, we are only accepting returns in stores open to the public (this does not include Curbside only locations).

  • Return in Store

    Visit your nearest buybuyBaby store to make an exchange or return.

  • Return Online

    We offer free return shipping on most online orders (see exceptions for details).

Return Policy