Ratings Snapshot
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Ratings Snapshot
Very very good quality! We bought this for our first baby and it looks great in his nursery.
We bought this crib and dresser set not 6 months ago and the paint is chipping off everywhere. Poor quality!
Hi we're sorry to hear there was some paint chipping on your furniture. Sometimes this can happen due to belt buckles, jewelry, or teething from the baby. We are happy to help you with this. Please contact us at (844) 247-5908.
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The crib was very sturdy. We used it for 4 years then converted it to a full side bed for our 4 year old. The extensions that you have to buy separately to convert the crib to a full size bed are flimsy. There were not enough wood slats to hold the mattress up and after 3 months the right side beam completely broke. The crib was great but a waste for the converters, I wouldn't bother with purchasing the EXPENSIVE converters that break within 3 months.
I loved the Dresser but when we put the crib together. I noticed there was chipped paint and poorly covered up. I was able to reach out and after 3 months I got that item that was chipped replaced.
The crib arrive with some of the part broken , very hard to assemble all parts. Would never buy online anymore cuz you can’t see what your getting
Originally posted on buybuyBABY.com
Hi, We're sorry for your bad experience. Depending on when you bought the crib, you can either go back to BBB for a replacement, or reach out to our customer service at info@mdesignvillage.com for assistance. We advise you not to use the crib if any part is damaged or missing.
I received the crib on time and fast, but I always wonder why they send the items that seems to be preowned. When I opened the packaging, the crib had some wood chips. I understand that is not a functional deffect however i would expect to have this look as new. I would not be able to return because i would need it soon.
Hi Keren,
Please reach out to Buy Buy Baby so they can replace the item for you.
There is still a *very* strong disgusting smell coming from this crib and dresser set TWO MONTHS after purchase. We’ve kept the drawers open, nursery windows open, wiped it all down, and tried the baking soda trick. No improvement. I don’t feel safe putting our baby in the nursery due to this smell. I very much regret this purchase. Do not buy.
This was a gift. It arrived on time and was in good condition. Good color to match Where the Wild Things Are theme.
Originally posted on buybuyBABY.com
Hi Liz, glad you loved our Chandler crib!
I was very excited to get this crib for our soon-to-be little girl! I love how this crib will be able to grow with our daughter too! The box arrived slightly damaged but I wasn't really concerned (it also arrived in a very timely manner). With reading the reviews, I did anticipate some damage to the crib. Unfortunately this was true and there was a small paint chip and scratch on the headboard. I reached out to Buy Buy Baby and I was refunded a certain amount (my husband and I did not care about the damage as it is hidden and we did not want to pack up the crib again). Overall this is a great crib and I hope my daughter will enjoy it as well!
Originally posted on buybuyBABY.com
Hi Kayleigh,
Thank you so much for your feedback. Glad all worked out well. Hope your little one enjoys our Chandler crib.
Disappointed In the fact the the actual hardware to make this a 4 in 1 crib is NOT included in the price and cost almost another $300.00.
Originally posted on buybuyBABY.com
The crib hardware should be included with the crib. Please reach out to our customer service dept. at info@mdesignvillage.com so that you can get a pack of hardware.
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{{/clientName}}Please be aware we've temporarily extended our delivery time frames due to Covid 19 precautions at our facilities. The extended time frames will be reflected in the estimated delivery date shown at checkout.
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