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The $300 Owlet sock was purchased for my nephew's newborn through a registry. So of course it was purchased in June for a shower when the baby was born in August. The sock would not connect with their internet and wouldn't work. They were refused a refund or exchange even though it should have clearly been in their registry records. I tried to seek a refund but 60 days were up. Ridiculous! No customer satisfaction standards. 1 star because 0 wasn't an option. They were trying to resale themselves. I will never buy from buybuyBaby again.
Originally posted on buybuyBABY.com
I’ve had the Smart Sock 2 and since you cannot use app to see readings/data with this one I got the what I thought was the latest and greatest edition. But.. although this one does connect to the app and does tell you baby’s heart rate, the oxygen is not a consistent reading. It reads every 10 minutes and then gives you the average for as long as the sock has been on, also it does not tell you the time of when you baby wakes and goes back to sleep, it just shows a bar of data, not detailed data. Also I found that it couldn’t properly distinguish when baby is awake verses a light sleep.
Originally posted on buybuyBABY.com
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{{/clientName}}Please be aware we've temporarily extended our delivery time frames due to Covid 19 precautions at our facilities. The extended time frames will be reflected in the estimated delivery date shown at checkout.
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