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Hubble Connected Nursery Pal Premium 5" Smart HD Baby Monitor with Touch Screen Viewer

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Hubble Connected Nursery Pal Premium 5" Smart HD Baby Monitor with Touch Screen Viewer. View a larger version of this product image.
Hubble Connected Nursery Pal Premium 5" Smart HD Baby Monitor with Touch Screen Viewer. View a larger version of this product image.
Hubble Connected Nursery Pal Premium 5" Smart HD Baby Monitor with Touch Screen Viewer. View a larger version of this product image.
Hubble Connected Nursery Pal Premium 5" Smart HD Baby Monitor with Touch Screen Viewer. View a larger version of this product image.
Hubble Connected Nursery Pal Premium 5" Smart HD Baby Monitor with Touch Screen Viewer. View a larger version of this product image.
Hubble Connected Nursery Pal Premium 5" Smart HD Baby Monitor with Touch Screen Viewer. View a larger version of this product image.
Hubble Connected Nursery Pal Premium 5" Smart HD Baby Monitor with Touch Screen Viewer. View a larger version of this product image.
Hubble Connected Nursery Pal Premium 5" Smart HD Baby Monitor with Touch Screen Viewer. View a larger version of this product image.
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$148.99
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$119.19
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about the product

Nursery Pal Premium is a smart, HD monitor with a large 5” diagonal color touch screen. This also functions as an interactive viewer for kids, offering preloaded videos, books and games that entertain and educate your child as they grow.
  • Parent unit features include:
    • 5” diagonal color touch screen parent unit with baby mode
    • Easily access and control all features with the innovative touch screen
    • Baby mode includes fun and educational content baby can view with you and later use themselves as they grow
    • Flashlight to conveniently light your way
    • Extra-long range HD picture quality from up to 1,000 feet
    • Two-way communication
    • Room temperature display
    • Preloaded nature sounds, lullabies and stories
    • Unique ring holder and stand
    • Complimentary bumper included for easy grip and protection
  • HD camera features include:
    • Privacy protector on the baby unit
    • Remote pan, tilt and zoom for an extensive view of the nursery
    • Infrared night vision
    • High sensitivity microphone
    • Speaker for two-way talk and soothing sounds
  • HubbleClub features include:
    • Unlimited 1080p Remote Access via Smart Device
    • 24-hour recording
    • BabyZone set-up and alerts
    • Camera Commands through Alexa and Google Assistant
    • Library of lullabies, soothing sounds and audiobooks
    • Record personalized messages to play through a monitor
    • Motion, sound and temperature detection and notifications
    • Download and share snapshots and videos
    • Baby growth & development tracker
    • Routine management for sleep, feeding, diaper changes and more
    • Expert sleep advice & parenting tips
  • 1-year limited manufacturer's warranty
  • Imported
  • Model HCTNPPRM
  • skuId: 69731407

shipping & returns

Please be aware we've temporarily extended our delivery time frames due to Covid 19 precautions at our facilities. The extended time frames will be reflected in the estimated delivery date shown at checkout.

Free Standard Shipping on Orders Over $39

Free Standard Shipping with any online purchase of $39 (merchandise subtotal excludes store pick up items; merchandise subtotal is calculated before sales tax, before gift wrap charges, and after any discounts or coupons). Truck delivery and shipping surcharges on over-sized or extremely heavy items will still apply (these charges are indicated on the appropriate product information pages and will be displayed in the shipping subtotal of your order). Orders typically arrive within 3-6 business days. Items shipped directly from the vendor or to Alaska and Hawaii have longer delivery lead times. This offer does not apply to Alaska, Hawaii, Puerto Rico or Business Direct orders.

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Ratings & Reviews

Ratings Snapshot

3.8969072164948453
97 reviews ·

Would Recommend

65 recommendations

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Very unsatisfied with product BB&B Customer ·
Recommended Not Recommended

Received item as a baby shower gift, it stalls and doesn’t always show anything on the screen. The screen also blinks so when it is showing anything it flashes. Do not buy, will be disappointed



Terrible Monitor Patrick ·
Recommended Not Recommended

DO NOT BUY - The camera quality is horrible, the parent unit connection is awful (and i have very fast internet). You have to buy a monthly subscription to use and the app quality isn't worth it


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Do not buy Elysha ·
Recommended Not Recommended

This is an awful baby monitor. We have now been two, the first one the parent unit stoped working in less then 3 months, I was able to return to and exchange it for another, the one we have now will not play music or allow us to two way talk, it also consistently goes “offline” when I try to look on my phone which is incredible inconvenient because the whole point is to be able to see the baby. We spent a lot of money on this monitor and I regret buying it, Im so disappointed, all I wanted was to be able to check in on my baby and 85% of the time is won’t let me. I would not recommend this to anyone



Don’t waste your money BB&B Customer ·
Recommended Not Recommended

Absolutely terrible monitor. Constantly disconnecting, toggle on back of parents unit is too loose and it does not sit up anymore after having it less than a year. Always having to reset. Remote pan does not work in one direction, need to physically go into baby’s room to move it. I had to return the first one I bought after a week as the parent unit screen was all pixelated. Wish I would have exchanged for a better monitor at that point.



Choose another brand - issues from the start Breezy ·
Recommended Not Recommended

DO NOT BUY. Had issues w/ "parent unit" (screen) from the start. Opened claim & sent whole unit back (as instructed) in July 2022. They only returned "parent unit". Contacted them again and they said they would send camera ASAP. It is now October 2022 and we STILL have not received it. The warranty company (Binatone) no longer responds to us. MAJOR SAFETY CONCERN as we no longer have a monitor for our (now) 5 month old baby. Disgraceful - will never buy from Hubble again.


Piece of Crap BB&B Customer ·
Recommended Not Recommended

This thing is steaming pile of crap. The app is awful and buggy. The camera frequently disconnects (like every 5 seconds frequently) from the monitor, even when they are right next to each other. Waste of time and money,



Response
|

Hello there,

The app's performance also depends on other variants such as network upload speed and WiFi signal strength detected by the camera. We recommend at least 90% and if the signal is below, try moving the camera to a position that receives a better signal or the router closer.

If the issue remains and you need further assistance, get in touch with our support team via email or live chat and we will walk you through the troubleshooting steps. We will be happy to reverse this into a 5-star experience. When you reach out, please refer to this case number I created for you: BVRM145, you can put it in the subject. Our contact details can be found in the quick start guide or you can go to: https://support.hubbleconnected.com/. We'll get back to you asap.

Thanks,
Crystal & the Hubble Connected Team binatonena

It’s 1am and I can’t sleep, don’t waste your money PamMack ·
Recommended Not Recommended

I should have known from the start that this monitor wasn’t going to be worth what I paid for it (which wasn’t cheap!) - while setting it up, the manual pointed me to the “on off switch” … which doesn’t exist on the camera. You can see ridges in the plastic where it should be however, so I brought it back to the store and found that none of them have it. Weird? Anyway, I should have returned it then. It is delayed, it flickers on and off every 3 seconds, it needs the strongest wifi connection known to man (we have great wifi)… without it it will freeze to the point where you can’t even shut it down by holding the power button. My baby is 4 months old, she has been sleeping in our room until 3 nights ago so I didn’t rely heavily on the monitor until now. I haven’t slept much because I’m too busy making sure I can hear/see her (oh, picture quality is pretty poor at night and sound isn’t great either). I hoped when I bought this monitor I’d have peace of mind, yet I am more stressed now and running into her nursery constantly because of this thing. I can’t speak to other makes/models, because unfortunately this is the one I chose, but for the price - consider something else.


SO DIFFICULT TO CONNECT TO WIFI!!! Kate ·
Recommended Not Recommended

This camera works fine but the connectivity to the internet is lacking, in a huge way!! I need to bring this monitor with us on vacations and reconnecting to a different wifi is nearly impossible. And that’s when you’re connecting to old known networks. For instance, I’ve been home trying to reconnect this monitor to my HOME WIFI for over an hour. How is it so difficult!? It pairs by scanning a QR code and it fails 90% of the time, after making you wait for what seems like forever. Am I the only one? I’d love to return this product , except the return period has ended. If someone at the company sees this, please contact me with a way to resolve this issue. I’d love a different product. Would have paid so much more, for a working monitor, had I known.



Response
|

Hello Kate,

I am sorry for the trouble you had. Normally, when you change provider/router or network, you need to hard reset the camera and setup again. If there is any video or snapshot you want to save, I suggest you do that before resetting the camera:

• First delete the camera from the camera list. (iOS: Tap on the gear icon of the camera you want to remove and then tap ‘Remove Camera’. Android: Tap on the gear icon of the camera you want to remove and then tap on the bin icon at the top right corner.)
• Turn your camera off. If your camera doesn't have a power switch, you can unplug it from power.
• Press and hold the PAIR button while turning the unit on or plugging back in the camera. Continue to hold the PAIR button until a long BEEP is heard.

If you need further assistance, please get in touch with me via email or live chat, and refer to this case number I created for you: BVRM117. It will be a pleasure to help and deserve your 5 stars. You can find our contact details in the quick start guide or here: https://support.hubbleconnected.com/. I will get back to you asap.

Thanks,
Crystal & the Hubble Connected Team binatonena

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