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I have replaced this pump 3 times due to low suction and poor battery life. 1. First pump: Milk got trapped in the shields and would not fall until tubes were disconnected 2. Second pump: Pump would turn on but no suction at all, pump would just click but no action. This occurred after 10 pumping sessions 3. Third Pump: No suction again after 10 minutes, Strong suction only if I disconnect tubbing and try connecting. Fails suction after 2 minutes. I have been having clogged ducts due to this occurring constantly. Very frustrating as an exclusive pumper to have a pump that does not work and cannot get another pump covered by insurance.
Originally posted on medelabreastfeedingus.com
Overall I’ve been happy with this pump but after 4 months of use the pump does not hold a charge. The last few times I’ve used it’s turned red and turned off even though the app says it’s 100% charged. Very frustrating as the main benefit of this pump is that I’m not tied to a wall.
Originally posted on medelabreastfeedingus.com
I received this pump as a baby shower gift in March 2022. I have been using it since April 2022 and it was great for 5 months. However, this last month the battery would only old 1 pump (compared to their stated 6 pumping session on 1 full charge). In the last week the pump won't hold a charge at all. I need to have it plugged in charging in order for it to work. For such an expensive pump it's quite disappointing.
Originally posted on bedbathandbeyond.ca
I really enjoyed this when i first got it. It’s super easy to use and portable. Made pumping in the middle of the night really easy. But after a few months of use, the suction has become nearly non existent, even when i turn it to the highest level. Bummed that i might need to buy a different pump to continue pumping for my baby.
Hi BBB Customer--- We're sorry that you have experienced suction issues with your pump. Please contact our Customer Service team at 800-435-8316 so we can collect some additional information and assist you properly. When reaching out, just provide reference number 423964. We look forward to hearing from you!
While the swing maxi is nice and portable, I am very disappointed with its longevity and durability. My pump is only 6 months old and I have had issues on and off with the pump not having suction and now for the past week it no longer holds a charge and has no suction.
Originally posted on medelabreastfeedingus.com
Hi Christine1130--- We're sorry to hear about the issues you're experiencing with your Swing Maxi. Please contact our Customer Service team at 800-435-8316 with reference number 424071 so we can help. We look forward to hearing from you!
I bought this pump in March and I loved it but the battery has started to die after just one pumping session and even when I charge it overnight the battery still won’t be fully charged and flashes red. It’s a good pump but the battery doesn’t last.
Originally posted on medelabreastfeedingus.com
Hi Dw369--- We're sorry to hear that your Swing Maxi is experiencing battery issues. Please contact us directly at 800-435-8316 with reference number 421715 so we can help. We look forward to hearing from you!
Lasted 3.5 months and now wont hold a charge. It works, I just have to be close to an outlet to be plugged it... which kind of defeats the purpose. Other than that the pump worked great for 3 months!
Hi NinaL--- We're sorry to hear your pump is having battery issues. Please reach out to us at 800-435-8316 with reference number 421695 so we can help. We look forward to assisting you!
Lasted 3.5 months and now wont hold a charge. It works, I just have to be close to an outlet to be plugged it... which kind of defeats the purpose. Other than that the pump worked great for 3 months!
Hi NinaL--- We're sorry to hear your pump is having battery issues. Please reach out to us at 800-435-8316 with reference number 421695 so we can help. We look forward to assisting you!
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