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Hubble Connected™ Nursery Pal Deluxe Twin Smart Baby Monitor in White

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Hubble Connected™ Nursery Pal Deluxe Twin Smart Baby Monitor in White. View a larger version of this product image.
Hubble Connected™ Nursery Pal Deluxe Twin Smart Baby Monitor in White. View a larger version of this product image.
Hubble Connected™ Nursery Pal Deluxe Twin Smart Baby Monitor in White. View a larger version of this product image.
Hubble Connected™ Nursery Pal Deluxe Twin Smart Baby Monitor in White. View a larger version of this product image.
Hubble Connected™ Nursery Pal Deluxe Twin Smart Baby Monitor in White. View a larger version of this product image.
Hubble Connected™ Nursery Pal Deluxe Twin Smart Baby Monitor in White. View a larger version of this product image.
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$239.99
$299.99 Save $60.00 (20%)
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about the product

The Hubble Connected Nursery Pal Deluxe Twin Smart Baby Monitor features a 5" diagonal HD color touch screen that can be used as an interactive baby viewer. Lets you hear and communicate with our child and has room temperature monitoring.
  • Smart HD baby monitor with touch screen viewer and portable two camera set
  • 5” diagonal HD color touch screen can be used as an interactive baby viewer for children to use as they grow
  • Viewer includes videos, picture books, and games to entertain and teach from a young age
  • Viewer also serves as an ergonomic parent unit
  • Easily adjust your view with remote pan, tilt, and zoom from anywhere within an impressive 1000 ft./300m range
  • High sensitivity microphone makes it easy to hear your little on when they need you, and simple to communicate your partner and child with the two-way talk feature
  • Infrared night vision that view stays clear day or night
  • Room temperature monitoring
  • 23 channels
  • Preloaded nature sounds, lullabies, and audiobooks
  • Included StarGrip makes it is easy to position a unit at the most convenient place for your family and your child
  • HubbleClub subscription is available on the Hubble app and allows you to receive sound and motion notifications to your compatible viewing device so you can always stay connected to what’s going on
  • Unlimited streaming and motion-triggered recordings stored for 24 hours in the cloud
  • Wide range of analytics, including Video Recording and Growth & Development Tracker, give you peace of mind that your little one is healthy and happy
  • Compatible with Amazon Alexa and Google Assistant
  • Integrated Lithium ion battery
  • Rechargeable via AC adapter
  • LED sound indicator
  • Volume control
  • Room temperature display
  • Auto-screen timeout
  • Plastic/glass/PCB/metal/rubber/paper
  • Measures 3.8" L x 4.3" W x 4.5" H
  • Weighs 0.63 lb.
  • 1-year limited manufacturer's warranty
  • Imported
  • Model HCTNPDL2
  • skuId: 69722572

features

Part or Model Number
HCTNPDL2
Zero Interference
Dedicated bandwidth, Digital technology
Technology Compatibility
"Compatible Smart Home devices that can be connected to for added convenience"
Amazon Alexa, Google Assistant
Power Source
AC adaptor, Battery operated
Number Parent units
1 parent units
Number of Channels
"Number of frequencies available to eliminate or reduce monitor interference"
23 channels
Number of Cameras Accepted
4
Number of Batteries
3
Max Range
Max range:1000 feet
Disposable Rechargeable Battery
Rechargeable
Battery Type
Lithium Ion Polymer
Battery Required Included
Integrated Battery
Baby Monitor Type
Video monitor, Wifi monitor
Baby Monitor Features
High sensitivity microphone, Rechargable camera, Remote camera pan, Remote camera tilt, Sounds/music, Hi-def, Infrared night vision, Remote camera zoom
Baby Monitor Vitals Tracking
Movement
Baby Monitor Parent Unit Features
2-way communication, Auto-screen time-out, LED sound indicator, Room temperature display, Touch-screen parent unit, Volume control
Baby Monitor Parent Unit Alerts Alarms
Room temperature, Out of range
Warranty
1 year limited warranty
Made In
Imported

specifications

Color
WHITE
Product Depth in
3.8
Product Width in
4.3
Product Weight lb
0.63
Parent Unit Screen Size in
5
Product Type
Baby Monitor Camera

shipping & returns

Please be aware we've temporarily extended our delivery time frames due to Covid 19 precautions at our facilities. The extended time frames will be reflected in the estimated delivery date shown at checkout.

Free Standard Shipping on Orders Over $39

Free Standard Shipping with any online purchase of $39 (merchandise subtotal excludes store pick up items; merchandise subtotal is calculated before sales tax, before gift wrap charges, and after any discounts or coupons). Truck delivery and shipping surcharges on over-sized or extremely heavy items will still apply (these charges are indicated on the appropriate product information pages and will be displayed in the shipping subtotal of your order). Orders typically arrive within 3-6 business days. Items shipped directly from the vendor or to Alaska and Hawaii have longer delivery lead times. This offer does not apply to Alaska, Hawaii, Puerto Rico or Business Direct orders.

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Ratings & Reviews

Ratings Snapshot

3.8526315789473684
95 reviews ·

Would Recommend

65 recommendations

5
56
4
14
3
1
2
3
1
21

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Value

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Customer Reviews

Showing 8 out of 95 reviews

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Very disappointed, would NOT recommend BB&B Customer ·
Recommended Not Recommended

We chose this set based on reviews online and all of the high tech features and sent the info to a family member who wanted to purchase a baby monitor for us as a gift. From set up we have had issues with connecting the cameras and having them both work simultaneously. After one day of use both cameras will no longer turn on even when plugged into power. I find the entire system extremely confusing and unreliable . For example I was getting warnings that the nursery was too hot when we have central air and the temperature in the nursery was no where near what the camera was detecting. My advice, save your money and go for something simpler and more reliable. A huge waste of money and time trying to get this to work. Very frustrated.



Response
|

Hello there,

There are some steps we can take to try and resolve the issues. We would start by going through the below list of examples to see whether one of them might cause your units to unlink. Always make sure the antenna is in the up position:

- Any large metal object, like a refrigerator, a mirror, a filing cabinet, metallic or metal-clad doors, or reinforced concrete, aluminum siding (if being used outdoors) between the baby and parent unit may block the radio signal.

- The signal strength may also be reduced by other solid structures, like walls, plumbing, heating, and air conditioning ducts, electrical wires, or by radio or electrical equipment, such as TVs, computers, cordless or mobile phones, fluorescent lights, or dimmer switches. In multi-story homes, homes with a basement, and multi-unit homes such as apartments plumbing, heating, and air conditioning ducts, and electrical wires between floors will also reduce signal strength.

- Use of other 2.4GHz products, such as wireless networks (Wi-Fi routers), Bluetooth® systems, or microwave ovens, may cause interference with this product, so keep the baby monitor away at least 5ft (1.5m) from these types of products, or turn them off if they appear be causing interference. The same goes for fans or white-noise machines.

- If the signal is weak, try moving the parent and/or the baby unit to different positions in the rooms. Rotating the parent unit 90 degrees may also improve signal strength.

We can also try resetting the units:

1) MONITOR:
With the parent unit plugged in, turn it on, insert a paperclip or something small enough that fits inside into the reset hole above the power port. The parent will reset and turn itself off. Turn back on.

2) CAMERA:

A) Turn your camera off. If your camera doesn't have a power switch, you can unplug it from power.
B) Press and hold the PAIR button while turning the unit on or plugging back in the camera. Continue to hold the PAIR button until a long BEEP is heard.
NOTE: The camera should not become unpaired with the monitor or HubbleClub App.
C) Turn your monitor (parent unit) back on and check for normal operation.
D) If the camera becomes unconnected or unresponsive on the monitor refer to the instructions for Re-Pairing your Camera.

RE-PAIRING YOUR CAMERA:

A) Turn your parent unit (monitor) and camera off. If your camera doesn't have a power switch, you can unplug it from power for 30 seconds.
B) Plug your camera and monitor into power and turn both units on. Wait for one (1) minute.
NOTE: It is crucial you wait for at least one minute to allow the units to conclude their booting up procedure. The light above the Hubble logo will flash red when ready to pair.
C) Make sure the camera and monitor are within 3ft. If you have multiple cameras, please keep them further apart to prevent interference.
D) Manually pair the camera to an unused camera slot. Used slots will have an * icon next to the number or show as bold in the list. For instance, camera slot 3 or 4.

If you need further help, or is there anything else I can do to help and reverse this into a 5 stars experience, get in touch with me via email or live chat. Our live chat is open Monday to Friday, from 8 am to 8 pm EST. You can find us here: https://support.hubbleconnected.com/. Our contacts are also on the product's box and in the quick start Guide. When you reach out, please refer to this case number I created for you: BVRM158, and put it in the subject. I will get back to you asap.

Kind regards,
Cassia and the Hubble Connected Team. binatonena

Slowly getting worse KD ·
Recommended Not Recommended

We have had a horrible experience with this. After a month, we couldn't get the two cameras to connect at the same time, we couldn't get the monitor to connect at all, only one phone can be connected at a time so we are constantly switching back and forth depending on who is home and now we can't switch the white noise off and on because we keep getting timed out.



Everything I wanted BB&B Customer ·
Recommended Not Recommended

This baby monitor gives me such a piece of mind. It does it all; motion detection, temperature reader, lights up when baby cries, notifies phone as a notification and has the handheld screen. Literally everything I want.


Great baby monitor Caseybug14 ·
Recommended Not Recommended

[This review was collected as part of a promotion.] This Nursery Pal Premium baby monitor by Hubble Connected is one of the best monitors I have used. It was simple to set up and has been easy to use so far. I love that it shows the temperature of the room and that it has night vision. I love the added baby mode on the tablet portion of it also. Keeps baby entertained.



Reviewer received an incentive in exchange for their honest opinion.

Nice when it worked for a month Holly ·
Recommended Not Recommended

Camera in the nursery with our 2m broke in the middle of the night. “No signal” on the same floor as our WiFi. I woke up on my own (which doesn’t happen with an infant) in a panic bc the app went out and found my mom sleeping on the floor of his nursery since the the main monitor started manically beeping in the middle of the night indicating it wasn’t working.



Response
|

Hello Holly,

I'm sorry to hear you've run into issues with your baby monitor. Please know that the camera's performance with the Hubble Club app depends on other variants such as network speed and camera's WiFi signal strength (under camera details). Each smart companion requires at least 0.6mpbs of upload to work, and we recommend at least 90% (the higher the better) of WiFi signal strength. Try moving the camera closer to the router.

There are some steps we can take to try and resolve this issue. We would start by going through the below list of examples to see whether one of them might cause your units to unlink. Always make sure the antenna is in the up position:

- Any large metal object, like a refrigerator, a mirror, a filing cabinet, metallic or metal-clad doors, or reinforced concrete, aluminum siding (if being used outdoors) between the baby and parent unit may block the radio signal.

- The signal strength may also be reduced by other solid structures, like walls, plumbing, heating, and air conditioning ducts, electrical wires, or by radio or electrical equipment, such as TVs, computers, cordless or mobile phones, fluorescent lights, or dimmer switches. In multi-story homes, homes with a basement, and multi-unit homes such as apartments plumbing, heating, and air conditioning ducts, and electrical wires between floors will also reduce signal strength.

- Use of other 2.4GHz products, such as wireless networks (Wi-Fi routers), Bluetooth® systems, or microwave ovens, may cause interference with this product, so keep the baby monitor away at least 5ft (1.5m) from these types of products, or turn them off if they appear be causing interference. The same goes for fans or white-noise machines.

- If the signal is weak, try moving the parent and/or the baby unit to different positions in the rooms. Rotating the parent unit 90 degrees may also improve signal strength.

We can also try resetting the units:

1) MONITOR:
With the parent unit plugged in, turn it on, insert a paperclip or something small enough that fits inside into the reset hole above the power port. The parent will reset and turn itself off. Turn back on.

2) CAMERA:

A) Turn your camera off. If your camera doesn't have a power switch, you can unplug it from power.
B) Press and hold the PAIR button while turning the unit on or plugging back in the camera. Continue to hold the PAIR button until a long BEEP is heard.
NOTE: The camera should not become unpaired with the monitor or HubbleClub App.
C) Turn your monitor (parent unit) back on and check for normal operation.
D) If the camera becomes unconnected or unresponsive on the monitor refer to the instructions for Re-Pairing your Camera.

RE-PAIRING YOUR CAMERA:

A) Turn your parent unit (monitor) and camera off. If your camera doesn't have a power switch, you can unplug it from power for 30 seconds.
B) Plug your camera and monitor into power and turn both units on. Wait for one (1) minute.
NOTE: It is crucial you wait for at least one minute to allow the units to conclude their booting up procedure. The light above the Hubble logo will flash red when ready to pair.
C) Make sure the camera and monitor are within 3ft. If you have multiple cameras, please keep them further apart to prevent interference.
D) Manually pair the camera to an unused camera slot. Used slots will have an * icon next to the number or show as bold in the list. For instance, camera slot 3 or 4.

If you need further assistance, please contact us via email or live chat, and refer to this case number I created for you: BVRM91. You can find our contact details in the quick start guide.

Thanks and kind regards,
Crystal & the Hubble Connected Team binatonena

It was nice when it worked Holly ·
Recommended Not Recommended

The camera in the nursery with our 2m old broke in the middle of the night.



Response
|

Hello Holly,

I am sorry to hear you've run into issues with your baby monitor. Please contact our support team via email or live chat so we can have a closer look at your case and help. Refer to this case number I created for you: BVRM88. You can find our contact details in the quick start guide.

Thanks,
Crystal & the Hubble Connected Team binatonena

0/2 - plagued with issues Corey S ·
Recommended Not Recommended

We tried this unit as it was one of the top rated and higher end models. First unit one of the cameras died and wouldn't turn on. Thought it might be a lemon so we brought it back and thought we'd try again. Second unit within minutes one camera was not working and the touch pad continually froze. Was not worth the investment so we switched to a different brand at a lesser cost and have had 0 issues since. Seems like they've tried to pack in too much technology for this little unit to handle.



So much more than just a monitor! StephanieB ·
Recommended Not Recommended

[This review was collected as part of a promotion.] This nursery pal premium is so much more than just a baby monitor, it is literally a nursery pal! We have previously been using a very simple monitor and this is definitely a step up. My baby is now an 18m old toddler, and this product is so much more useful. I can speak to him through the monitor, play lullabies or stories. He can even play simple games on it! I can monitor from the parent unit or connect it to my phone. I also absolutely love that it monitors the room temperature. Setup was pretty simple. I can move the camera around from the parent unit. We are honestly still exploring all the options offered by this product, there is so much! I love it and would recommend this product to anyone with a little one!



Reviewer received an incentive in exchange for their honest opinion.

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