Ratings Snapshot
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Ratings Snapshot
My family was in a horrible car accident. Everyone was hurt but the baby. We have been using the carseat for four months now and after the crash the car seat looks brand new. There is no visible wear and tear but we are still going to replace the one we have due to the crash and we are going to replace it with the same one. We have not had any problems with it and the car seat is light to carry.
The stroller canopy cannot close while the car seat handle is up, and the canopy to the car seat doesn’t meet the canopy to the stroller so rain will get on the baby. The basket is at a weird angle so everything falls to the bottom. When the stroller is in storage position the handle you push touches the ground and will get dirty if you have to close the stroller outside. The wheels are easy to turn and all around it’s easy to navigate. It’s easy to take down (and only takes one hand) but it does take two hands to put it back up. All around a decent travel system.
We appreciate you sharing your experience with us! We are always looking for ways to improve, and appreciate all of your feedback and insight, thank you for your time! If we can be of any assistance please feel free to reach out to our Consumer Care Team by phone at 800-345-4109, M-F 8am-5pm EST
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I regret getting this stroller. It’s hard to open up, kind of tricky. Then where the baby carrier is locked in, that part is flimsy and can come off. When you close the covers to keep sunlight from baby, they don’t line up and it moves constantly. I’m soo unhappy with it. If I could I’d return or exchange it. Don’t buy!!
We appreciate you sharing your experience with us! We are always looking for ways to improve, and appreciate all of your feedback and insight, thank you for your time!If we can be of any assistance, please feel free to reach out to our Consumer Care Team by phone at 800-345-4109, M-F 9am-5pm EST. Thanks again!
I purchased this for my granddaughter who is expecting my first great grandson!! They loved it!!
Originally posted on buybuyBABY.com
Unfortunately my experience with this product is similar to the previous review about the fall risk from this stroller and I DO NOT RECOMMEND AT ALL! We had just finished a walk with our daughter, who was in the car seat attached to the stroller, and were going over the threshold into our garage when the folding mechanism engaged, folding the stroller and launching her backwards, with her head aiming towards the concrete. Luckily, she was fully buckled into the car seat and we were able to catch her before she hit the floor, but this is completely unacceptable for a brand parents should be able to trust. I have not tried to use the stroller again as I am not willing to take that risk. I am now also questioning the overall safety of the car seat as well as any other stroller that folds in the same way. I am so upset that this not only put my daughter in great danger, but we now must search for a whole new travel system. I hope other parents will avoid this product and not have to go through what we did.
Originally posted on gracobaby.com
I agree with the previous review about the fall risk from this stroller and I DO NOT RECOMMEND AT ALL! We had just finished a walk with our daughter, who was in the car seat attached to the stroller, and were going over the threshold into our garage when the folding mechanism engaged, folding the stroller and launching her backwards, with her head aiming towards the concrete. Luckily, she was fully buckled into the car seat and we were able to catch her before she hit the floor, but this is completely unacceptable for a brand parents should be able to trust. I have not tried to use the stroller again as I am not willing to take that risk. I am now also questioning the overall safety of the car seat as well as any other stroller that folds in the same way. I am so upset that this not only put my daughter in great danger, but we now must search for a whole new travel system. We definitely will not be choosing a Graco product. I have also read other reviews on this product on other retailer’s sites that have outlined similar scenarios. This product should be recalled immediately.
Originally posted on gracobaby.com
Mamas, if you are thinking of buying this stroller... Don't! I was just walking and we went over a crack, and the stroller buckled.. .. The car seat fell out! head first. Baby is fine! His body did not hit the concrete... but the car seat did! I called the pedi to check in about my son. Then I called graco... As I was on the phone... I checked their page and it looks like the same thing happened to someone just 2 days ago. I checked reviews before buying this, and I never saw anything like this written before purchasing.
If your considering buying this stroller DON'T! I was taking my boys for a walk this afternoon and we hit a small bump in the sidewalk. The folding mechanism engaged and it just folded up with the car seat attached and the baby inside. This means he was pitched toward the concrete head first. Thankfully this mamma caught him and he didn't cry and was fine. I gave the thing the benefit of the doubt and double checked when I reassembled that it was properly and completely unfolded and locked in the open position and Continued my walk. Not 5 minutes later it happens AGAIN! and on a smaller bump than the first. I am so angry it's not funny. This is not okay with an infant stroller. I immediately tried to contact the company but of course their customer service line closes at 5. I sent an email and will be following up with them tomorrow, but wanted to share my warning because I'm so shaken. Nothing like watching your baby fall headfirst toward concrete... Even if he was buckled in to the car seat.
Originally posted on gracobaby.com
Thank you for your review of the FastAction SE Travel System. We do apologize for the experience with the Travel System. A member of our Consumer Care Team has reached out and more than willing to assist you.
It was great in the beginning, but my daughter grew out of it so quickly and I just had to upgrade to another car seat so she can still use the stroller. But now that she’s older (9 months) I bought a stroller that has a bassinet feature and it’s more ideal going with that first for my next baby
Originally posted on buybuyBABY.com
Hi Nancy! We appreciate you sharing your experience with us! We are always looking for ways to improve, and appreciate all of your feedback and insight, thank you for your time!
This was bought as a gift for some first time parents. They absolutely love it. It's light weight for easy use and transport.
Originally posted on gracobaby.com
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