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Bought dresser on 7/12/22 and noticed 2 issues. Drawer slider was missing from the factory. Also, the top piece felt rough to the touch, almost as if it were painted with dirt on the wood.
Originally posted on storkcraftdirect.com
horrible to put together and cheaply made
Originally posted on buybuyBABY.com
Hi Megan, thank you for your feedback. We're very sorry to hear about this experience. If you have any questions about assembling your product, or have any concerns relating to parts, or your new product, get in touch with our Customer Care team first and they will be happy to let you know what to do next.
For the price, the quality is pretty good. Easy to put together too.
Originally posted on gracobaby.com
The drawers are very small. I know its for baby clothes but it still doesn't hold a lot. The dresser was very hard to put together. The preset drill holes were all off. I put it together as it was and nothing lined up. As a 6 month pregnant mom to be this was not what I wanted to deal with. I would not recommend this dresser. I wanted it to match the crib but anything white could match the crib.
Hi, thank you for your feedback. We're very sorry to hear about this experience with the nursery dresser. Should this product become damaged, and /or components are broken or missing, do not use, please contact our customer service for replacement parts.
I wanted a white dresser that matched the crib I purchased. Directions were easy to follow and assembly was easy enough. However, some pieces arrived damaged. They were on the back or inside of the dresser, so they are not seen once it's assembled. Once of the front drawers has a larger gap than the other side, but again, not very noticeable. The top 2 drawers are more shallow than the bottom four, so it was difficult to find a drawer organizer at first. Overall, I am happy with this purchase and think it's a good dresser.
Incredibly hard to install. Has taken 6 Ms hours. They expect you to put screws (over 75) into a board without any preset holes. Almost threw away due to frustration. Not worth it.
Originally posted on gracobaby.com
One of the drawers was incorrect, husband had to fix it. Drawers are pretty small I would recommend to just buy a dresser at Ikea instead.
Hello,
Thank you for your Review! We are sorry to hear that your product arrived incorrect. Our products are covered by a limited manufactures warranty, which covers replacement parts for these unfortunate situations. Please reach out to us directly so that we can assist in providing this. Sincerely Storkcraft Customer Care
One piece was cracked when received, and several others were warped. Response for replacement parts is slow. Looks nice otherwise. I look forward to being able to put it together someday.
Originally posted on buybuyBABY.com
Hello,
Thank you for your review. We are sorry to hear your product arrived damaged, and we are here to help! We are currently experiencing a higher than normal email response time and we are diligently to restore our previous speedy service. Please contact us directly for immediate assistance!
Sincerely Storkcraft Customer Care
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{{/clientName}}Please be aware we've temporarily extended our delivery time frames due to Covid 19 precautions at our facilities. The extended time frames will be reflected in the estimated delivery date shown at checkout.
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