Dr. Brown’s™ Customflow™ Double Electric Breast Pump

I have only had the pump for 2 months now and both duckbills have a small rip on them which cause no suction. For something that is so important to the operation of the machine, it is too easy to break. Would not recommend this product.

I am pumping very little to try to maintain a diminishing supply (the reason I bought the pump), so I can't compare it to others, but I will say it gets the job done and was a great price compared to other pumps I looked at. I noticed early on some air hissing out of one side and contacted customer service. It still worked but I think not as efficiently on the leaky side. They very quickly sent me some extra parts after asking a few questions to figure out the issue. I got them and still had the issue so I think I told them the wrong part was faulty. They shipped a whole replacement kit just to be sure. They truly know how valuable this milk is to pumpers! Big thank you to Diane H in the customer service to shipping this stuff to Canada for me even though the kit isn't available here yet!

I bought this pump because I felt like I was missing out on what appeared to be a great all around pump. I was using the Medela Pump in Style that is free through my insurance and at the time I was exceedingly frustrated with its performance but mostly with the hard plastic flanges. When I came across the Dr. Brown’s pump I thought it had all of the features that I was looking for to upgrade. So I went for it. There are a lot of great features- quiet, silicon flanges, lightweight, and carrying bag. But when it comes to the performance of the actual pump and suctioning power it’s very poor. I am routinely yielding 0.5-1 oz per boob on my 20 min sessions and I am maxed on all power. I then switch over to the Medela and will pump an additional 3 oz per boob. Since I am a working mom I leave one pump at work and the other at home but now I think I may just go back to carrying the Medela to and from work/home. I might donate the Dr. Brown’s in hopes it is more beneficial to someone else.

Don’t waste or have anyone waste their money on this pump. This pump was purchased as a gift that I listed on my baby registry (I should have done better research—DO Your research on products!) I’m a first time parent so I didn’t know any better, until now that I’m stuck with a half working pump. I have not dropped or done anything to any of the pieces or the pump machine. Just normal simple soap and warm water washing to the pieces. I’m only 21 days in and have another 200 to go and I already need to purchase the a whole new top and silicone piece because the seal is leaking and won’t suck to pump. They won’t replace them, you have to buy the parts even though it has not been miss used or any foul treatment and I only use it 2-3 times a day.

I thought I was crazy until I saw another comment like this. I bought the pump and it’s easy to assemble and work, but I noticed one side would be smaller in collection than the other. Stayed like that until the other day when I switched pump sides. As a result the opposite sides were increasing and decreasing. So a good way to put it one side has better vacuum than the other. I’m at the point where I’m alternating pumps every other session so it kind of evens out or I cut the pump back on and sit an extra 10-15 to drain my boob with the bad suction pump. I don’t know if every pump is like that or if I have one of the faulty ones. Other than that this is a good pump to have.

Not much suction feels like it leaks air out the top 10/20 wouldn’t recommend as you only can get a little bit from it. I get more off my hakka than I do with this pump

I bought this pump because my “free” Medela pump in style stopped working. When I got this the difference in suction was night and day. The customization made a huge difference and lastly, the silicone breast shields were a game changer. The bottle holders are convenient and it is very quiet. The thing that prompted me to leave a review 5 months after purchase was when my pump shorted out, I emailed Dr. Browns customer service because I was still within the 1 year warranty and they responded within hours with directions on what to provide, once I provided the information they asked for they confirmed they would send me a new pump and a return label for my defective one. I have been pretty exclusively Dr Browns with my daughter and will forever suggest them to new mothers.

I delivered at 37 weeks and two days. I use the Medela brand in the hospital. It didnt take me long to attach and reattach. This one kind of irks me because I have to clean every little part and the plastic suction takes a minute to stick it on my breast. Just when I think I have the right suction I can no longer feel it anymore and I have to keep readjusting. Thankfully, my insurance gave me a Medela one and I'm going use that one instead.