Ratings Snapshot
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Ratings Snapshot
[This review was collected as part of a promotion.] Note: A shipping error mistakenly garnered me two strollers, but FedEx left me the grey one and took the other back (which explains the colour being different from the product title). The Eezy S Twist 2 Stroller is perfect for taking a small toddler to the park, where you walk to the park with a small diaper bag while the sun is in one direction; and while you are playing on the playground, the sun changes direction for your walk home. THAT is the perfect scenario. The suspension, solid frame, and handle grips should make city sidewalks a breeze. Though the product video shows this stroller in its heyday at the airport (with a woman in stilettos and a toddler!), the GB Pockit+ All-City Stroller is better for travel (with a generic luggage shoulder strap purchased separately). For an airplane or bus+subway action in New York City, that's sort of the higher end of a compact stroller, whereas the Pockits are the best for travel and crowded urban settings (again, with a generic luggage shoulder strap purchased separately). The Eezy S Twist 2 is too big, heavy and awkwardly-sized when folded to go up and down stairs while holding a child in a baby carrier PLUS a diaper bag. New York City is generally NOT accessibility/stroller-friendly, though San Francisco is much better-suited for strollers if not counting crowded buses (hence mentioning California in the review title). The Eezy S Twist 2 is like a hybrid suburban/car-loving city stroller. If you kept it in the car, it's a great size folded for a compact or standard size sedan. A jaunt at the mall where baby takes a nap while the caregiver window shops or buys small items would be a good indoor scenario. The cup holder is great for this - a cold drink without an airtight lid should fit nicely during a stroll. Folded up though, it would be better to keep the stroller in a stroller (travel) bag, because when folded, the top part of the seat faces outward and would get dirty - not great when that surface is touching baby's head. One could also remove the seat and fold the frame separately to keep the frame from being set face-down (or just put the seat in a bag and keep the frame out). The seat spinning around is a great feature if napping in motion is THE priority. The leg rest that props up so that child lies almost flat; the almost 180 degree recline and extendable zip-out canopy are terrific features. The problem is that it is not possible then to hang bags on the handle if one anticipates the child turning in both directions in the same outing. Ideally, a diaper bag either hangs on the back handles of a forward-facing stroller or in the basket. The caregiver would probably have to wear a backpack or carry the bag if the child were to face forward and is of a height to kick the bag(s). This stroller's basket comfortably fits a shoe box, so a small diaper bag would be okay, but it seems as though there is little, if any, room for anything else. If one should require a big basket, the Cybex Melio or Balios S seem quite roomy. Handle height is comfortable for both someone at 5'2" and another at 6'2". Folding is a bit problematic at first because it is not intuitive, so some practice is required. It also requires some practice (and initial sweat) to get the seat to rotate, because one has to get the knack of clicking the foot rest with a proper click before being able to turn it. The included rain cover is a nice touch as it would probably be a hassle to find a generic one to fit.
I’m kind disappointed it has its pros cons. I wouldn’t purchase it again… I have to buy a new stroller this one didn’t last me long.
We are sorry to hear of the disappointment with the stroller and would love the opportunity to address any issues and/or concerns you may have. Please reach out to customer support at 877-242-5676 and any representative will be happy to help.
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I love this stroller! It's not too heavy, its easy to fold up and unfold (once you get the hang of it), and I love the front and rear facing feature. It also stands straight up once folded, which is awesome (unlike my Yo-yo). My only issue is I wish there was a middle recline position in between the two that this stroller has. I'd also recommend buying stroller hooks to hang your diaper bag.
Originally posted on CYBEX US
The best stroller in my experience!!! I recommend it!
Originally posted on CYBEX US
Got this as our second stroller, mainly for keeping in the car, traveling and going into parks. It is easy to fold and unfold and I love the extra large cover.
Originally posted on CYBEX US
Got this stroller to use as a traveler stroller & it’s amazing- great sun protection, my son can take a nap comfortably because the stroller lays flat and it has great sun coverage. I highly recommend this for any toddler parent.
Light and super easy to use. Love the twist feature
Originally posted on CYBEX US
My older version of this model broke and they sent me this 1. It is awful, completely downgraded from the 1 I had from the style to the materials used. The seat bar Feels like the plastic tabs are going to break every time you try to take the bar off. It doesn't fold as compact, comma the fabric feels cheap, it's cheap, the canopy is made with a cheap wire and I have to shove it back in order for it to close all the way. The stroller feels like it's incredibly loose when it is unfolded. CybeX refuses to work with me for any type of resolution, even though I offered to send this stroller back. Absolutely horrendous customer service considering it took 5 weeks to even receive the replacement because there was some sort of glitch according to them. I will never buy another cybex product due to the Products themselves and the horrible customer service.
Your feedback has been important and we have escalated the issues you have experienced through our internal teams to address. Thank you for your patience with us.
I was disappointed when I bought this stroller I notice it only has 2 reclining positions which can make it little uncomfortable for the baby. For the cost this should have been created in a better way and more convenient so the baby can be comfortable.
We are sorry to hear of your disappointment in the product and would love the opportunity to help you. Please reach out to our ParentLink team at 877-242-5676. Our friendly staff will be glad to help in any way they can.
Initially I loved this stroller. Very easy to maneuver, folded up nicely, kids love riding in it. But after 3 months, a hinge got stuck preventing it from collapsing. Because it was so expensive, we assumed a 1 year warranty came with it. It does not! we called Cybex and they didn’t care at all. Told us to contact where we bought it but they couldn’t do anything about it. We can still use the stroller, but it can’t fully collapse. Will NEVER buy from this company again
We are sorry to hear of your experience with the stroller. The product comes with a 2 year warranty from the date of purchase. Our team should be able to assist you. Please reach back out to them at 877-242-5676
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{{/clientName}}Please be aware we've temporarily extended our delivery time frames due to Covid 19 precautions at our facilities. The extended time frames will be reflected in the estimated delivery date shown at checkout.
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