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I panicked when I saw all the reviews about this item only being compatible with the City Select 2. However, I called customer service and they took care of it! They sold me the adapter for the original for a very reasonable price. I did wait on hold a few minutes, but it was worth it to get the right part.
Originally posted on babyjogger.com
I am in the same boat as everyone else. Invested a lot of money in a city select lux system with my first in 2018 and now that my family has grown I can’t find the second seat that fits my stroller anywhere. The main reason I bought this stroller was so that it could expand while our family does. I loved our stroller but now feel like I wasted so much money and am going to have to get an entirely new stroller system. You can bet I will not be getting another city select or baby jogger product.
Originally posted on babyjogger.com
Unable to purchase second seat because they change the model. This is absurd.
Originally posted on babyjogger.com
I like so many others never would have purchased the city select Lux if I knew you were changing the model and I wouldn't be able to add the 2nd seat. This was one of the only reasons I purchased this brand over the Uppa Baby and others. We invested in this stroller. Now I can’t even add a second seat to our growing family? Or find it being sold anywhere. I also can’t believe another type isn’t convertible with it. My sister has the same issue, and I regret recommending this strolller. This is absurd and I'm really disappointed in the brand. I will not be recommending.
Originally posted on babyjogger.com
Went ahead and purchased based on the previous review that these seats fit the old City Select model and it works! The alternative was buying a used seat and attachments which would have cost more than this new one, so I figured it was worth a try. It may not be a perfect arrangement compared to the original model, but it will definitely work for us! I do find it frustrating that City Select made this such an unclear process. I saw so many reviews from people like me who purchased this stroller in 2020 and have LOVED it, but have been disappointed to find that the second seat was seemingly unavailable for expanding families.
Originally posted on babyjogger.com
I bought my City Select in 2020 as an investment for our growing family thinking that as we grew, it could grow with us. Now with our 2022 baby, I can no longer find the second seat attachment? This is extremely disappointing!
Originally posted on babyjogger.com
i am another extremely disappointed customer who intentionally invested in the city select LUX because of its flexibility to go from a single to double in multiple ways. this feels like a scam to have been sold this expensive stroller and not be able to find the second seat kit anywhere. that was the primary reason we bought this stroller. we are pregnant with our second now and faced with the option of selling our almost brand new stroller for a different model or....i actually don't know what any other options would be.
Originally posted on babyjogger.com
Apparently I’m not the only one extremely disappointed in this company. We got our city select lux over a year ago and now thinking of expanding our family so we started looking for a second seat and they apparently don’t sell it? We did so much research on this stroller and spent so much money on it. I wish we would’ve just gone with the uppa baby vista. How can you not sell the accessories for previous models? I totally get making upgrades with new features but there should be a way that we can still use our lux with the newer version of the second seat OR they need to make the older version accessories. Will never be recommending this brand. Incredibly disappointed.
Originally posted on babyjogger.com
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