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Welcome Rewards+ Credit Card Holder FAQ


How do I apply for a Welcome Rewards™ credit card?

It’s easy! At the bottom of our website, you’ll find a link that says: Apply for credit card. Click the link to get started. You can also fill out an application in person by visiting your nearest store and speaking to an associate.

How do I earn points?

You’ll earn points every time you shop! When shopping with either of our credit cards, Welcome Rewards™+ members earn 100 points for every $1 spent at Bed Bath & Beyond® and our family of brands. Existing credit card holders who are Welcome Rewards™ members earn 60 points for every $1 spent at Bed Bath & Beyond® and our family of brands.

How can I see what rewards I have available to me?

You can check your points balance in your Welcome Rewards™ or Welcome Rewards™+ dashboard online or through our apps. You’ll see how many points you have, how many points you need to get to your next My Rewards threshold, and when your My Rewards or points will expire.

What happens if I lose my Welcome Rewards™ credit card?

Contact below for Master Card and Store Card about the next steps for receiving a replacement card.

For Mastercard™:844-271-2757

For Store Card:866-892-4393

Will I get a new Welcome Rewards™ credit card if I have a Bed Bath and Beyond® credit card, a buybuy BABY® credit card, or a Harmon® credit card?


Yes. All cardholders across our family of brands will receive a new Welcome Rewards™ credit card. The timing is TBD but estimated for Fall 2022.

Can I use my new Welcome Rewards™ credit card at buybuy BABY® and Harmon® too?


Yes! Your new Welcome Rewards™ credit card can be used interchangeably across our family of brands with no hassle!

Who should I contact if I have questions about my Welcome Rewards™ credit card?


Call us at:

1-800-GO-BEYOND (1-800-462-3966)
1-877-3-BUY BABY (1-877-328-9222)
1-866-HARMON-1 (1-866-427-6661)

What kind of financing is available with my Welcome Rewards™ credit card?


With the Welcome Rewards™ Store Credit Card, cardholders will have their choice of 6, 12, and 24 months special financing when making purchases at Bed Bath & Beyond® and our family of brands. With the Welcome Rewards™ Mastercard® Credit Card, cardholders will have their choice of 6 months and 12 months special financing when making purchases at Bed Bath & Beyond® and our family of brands.

Will my points or rewards expire if I don’t use them?


Points will expire if you do not make at least one qualifying purchase within 12 months of issuance. Not to worry, you can always check on the status of your points in your Welcome Rewards™ or Welcome Rewards™+ dashboard online or on the app. My Rewards will expire 90 days after issuance.

How long will it take for my points to show up in my account?


Points will be posted as pending on date of purchase. Points will become active 30 days from purchase.

How do I make a payment?


Cardholders can make a payment by clicking Pay Your Mastercard Credit Card or Pay Your Store Credit Card at the bottom of our website. Cardholders can also make a payment by clicking Manage My Account on any of our credit card pages.

What should I do if there are points missing from my account?


If points have still not posted in your account after the pending period, please contact Customer Service at 1-800-462-3966 for further assistance.

What is the difference between the Welcome Rewards™ store credit card and the Welcome Rewards™ Mastercard® credit card?


The Welcome Rewards™ store credit card can be used for purchases at Bed Bath & Beyond® and our family of brands. The Welcome Rewards™ Mastercard® credit card can be used for purchases at Bed Bath & Beyond® and our family of brands, as well as anywhere Mastercard® is accepted.

For the Welcome Rewards™ Mastercard® credit card, additional benefits are:
-20 points for every $1 spent on gas station and grocery store purchases
-10 points for every $1 spent on purchases anywhere Mastercard® is accepted outside of our family of brands

How do I earn rewards?


You’ll earn rewards by meeting our points thresholds!
5,000 points = $5 My Rewards
10,000 points = $10 My Rewards
20,000 points = $20 My Rewards
25,000 points = $25 My Rewards

How do I redeem My Rewards?


Simply use your My Rewards in store during checkout by providing your phone number or email address, as long as your My Rewards are greater than $1. Use your My Rewards during online checkout by logging into your account.

Why didn’t I receive my points?


Your points may still be pending. Points convert from pending to active 30 days after purchase.

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Call us at 1-877-3-BUY-BABY® (1-877-328-9222)
7am - Midnight Eastern Time 7 days a week